Privacy Policy for Media Art Axis

Effective Date: July 12, 2025

Media Art Axis (“we,” “our,” or “us”), incorporated in 2006 and based in Kuala Lumpur, Malaysia, is committed to protecting the privacy of our website visitors, clients, and partners. This Privacy Policy outlines how we collect, use, disclose, and protect information when you interact with our website (if applicable), services, and products.

1. Information We Collect

We may collect various types of information, including:

  • Personal Identification Information: Name, email address, phone number, company name, and job title when you contact us for inquiries, request a prospectus, or engage in our services.
  • Technical Data: IP address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services (e.g., pages viewed, time spent on pages, links clicked).
  • Client Project Information: Data related to the development and delivery of our services (Web Application, IoT, Software Development, Dedicated Server and Cloud, Exhibition), which may include confidential business information but will be handled according to specific project agreements.

2. How We Collect Information

We collect information through various methods:

  • Direct Interactions: You may give us your identity and contact data by filling in forms or corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
    • Inquire about our products or services.
    • Request a prospectus.
    • Enter into a contract for our services.
    • Give us feedback.
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data and Usage Data. We collect this personal data by using cookies and other similar technologies.
  • Third Parties: We may receive personal data about you from various third parties and public sources (e.g., analytics providers like Google Analytics).

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Manage Services: To fulfill our contractual obligations to you, including delivering Web Application, IoT, Software Development, Dedicated Server and Cloud, and Exhibition services.
  • To Respond to Inquiries: To communicate with you, respond to your questions, and provide information about our services and prospectus.
  • To Improve Our Services: To understand how our website and services are used, conduct research and analysis to improve our offerings.
  • For Marketing and Communication: To send you updates, newsletters, and promotional materials related to our services that may be of interest to you, where you have consented to receive such communications.
  • For Security and Fraud Prevention: To protect our website and systems from fraud, unauthorized access, and other unlawful activities.
  • To Comply with Legal Obligations: To meet our legal and regulatory requirements.

4. Disclosure of Your Information

We may share your information with:

  • Service Providers: Third-party vendors and service providers who perform services on our behalf, such as hosting, analytics, marketing, and IT support. These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Media Art Axis, or act in urgent circumstances to protect the personal safety of users of the services or the public.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption, firewalls, and access controls. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights

Depending on applicable data protection laws, you may have rights regarding your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of inaccurate personal data.
  • Request erasure of your personal data.
  • Object to the processing of your personal data.
  • Request restriction of processing your personal data.
  • Request the transfer of your personal data to another party.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page will indicate when it was last revised. We encourage you to review this policy periodically for any changes. Your continued use of our services after any modifications signifies your acceptance of those changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.